Last month, the Metropolitan Washington Airports Authority conducted a brief customer survey asking passengers to share their expectations and opinions in reference to air travel as well as expected travel behaviors in the near future. Please see the results below and actions that are in place to enhance the customer experience:
RONALD REAGAN WASHINGTON NATIONAL AIRPORT DRAFT SUPPLEMENTAL ENVIRONMENTAL ASSESSMENT TERMINAL B/C REDEVELOPMENT, SECURE NATIONAL HALL, AND RELATED IMPROVEMENTS
VeriScan biometric identity management system recognized for excellence and innovation in IT, while Airports Authority CIO Goutam Kundu is named to CIO Hall
Nearly 49 million traveled through Reagan National and Dulles International in 2019; new report highlights sustainability, diversity, community outreach
