The Metropolitan Washington Airports Authority announced Thursday that Chryssa Westerlund has been named executive vice president and chief revenue officer, responsible for airline business development, marketing and consumer strategy, concessions, commercial parking, corporate communications and government affairs for Reagan National and Dulles International airports, the Dulles Toll Road and the Airports Authority’s corporate functions.
“Chryssa’s deep knowledge of the Airports Authority and the issues impacting our customers, combined with her track record of success in growing non-aeronautical revenue, makes her uniquely qualified for this important role,” said Airports Authority President and CEO Jack Potter. “As our industry continues to recover from the impacts of the COVID pandemic, we look forward to benefiting from her leadership as we work to move our business forward in the years ahead.”
Westerlund joined the Airports Authority in 2015 as part of the newly formed Office of Revenue. In her previous role as vice president for marketing and consumer strategy, she oversaw the re-branding of the Airports Authority and its airports, the design and launch of new parking products, the development of an industry-leading business intelligence system and expansion and growth of the concessions programs at both airports. She has served as acting chief revenue officer since the retirement of Jerome L. Davis in September 2021.
Prior to joining the Airports Authority, Westerlund’s career included more than 20 years of accounting, consulting and business experience. A certified public accountant, she holds a bachelor’s degree in accounting from the University of Texas at Austin and a master’s degree in business administration from the University of Pennsylvania’s Wharton School of Business.